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This month I am celebrating my business 2-year anniversary. I thought it would be a tough journey, and it has kept its promises.
Being an entrepreneur is like being on a roller-coaster of emotions. Some days are filled with greatness, others are simply discouraging.
To keep moving forward, I always remind myself the following 2 things:
1. What I do or don't do today will influence my business in 6-month time. I am running a marathon, not a sprint. I need to act, slowly but steady. As Albert Einstein said: "In the middle of every difficulty, lies opportunity"; when I face adversity I ask myself: "What is my opportunity here?" Then I turn the answers into a small plan of concrete actions. Looking for opportunities, rather than staring at the challenges, gives me focus and boost my motivation.
2. I love what I do. I know that coaching and training have a real impact on my clients. I particularly enjoy those "ahaaaa" moments, when they have a breakthrough, learn something new, come up with a brilliant idea, or do something they did not think was possible. I constantly try to reproduce these situations and help my clients become better than what they think they are.
To celebrate this anniversary, I am offering you 2 gifts:
- Read online or download The Entrepreneur Alphabet. It is a guideline for successfully running your business. It lists the 26 words, A to Z, I believe are the most useful for entrepreneurs. Send me your feedback: I'd love to hear the words that inspire you.
- We are often better than what we think we are. Let me show it to you: book a free online Coaching discovery session. Best thing that will happen to you: ending up with your own small plan of concrete actions.
Thank you for your support.
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In a recent training course I was delivering, I remembered this participant writing an email to her boss while her colleagues were brainstorming in a group exercise. I requested her to inform her manager she was in a training. She replied: "My boss knows, this is urgent". What's the point of investing in a training course for your staff and expecting them to be reactive on their emails while they are supposed to be off learning? Internal communication was one of the issues on the training agenda. l let you appreciate the irony of the situation.
I have often heard people complaining that they spend too much time with emailing, or being frustrated because recipients were expecting them to reply faster. How efficient can they be?
I do not think that you assess your people's performance based on the number of emails they read and write every day. Emails should improve communication, but they often create the exact opposite.
You need to implement a process to properly managed emails within your business so that they remain an efficient communication tool.
Here are some good practices you can apply:
No emails are urgent. Use the telephone for emergencies.
PS: Do not wait any further to take action. Book a time with me now to discuss communication efficiency for your business. It's a 100% free real human conversation.
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Once upon a time, there was this entrepreneur who had launched his business. He was really passionate about his field of expertise, saw an opportunity in a competitive market, and started working very hard to make a difference.
2 years later, he called me. He had not implemented any financial tools since launch, apart from outsourcing the mandatory monthly reports to an accountant. He was facing significant cash-flow problems, had no idea what his company's financial situation was, and needed help to address those issues. He told me: "Now I understand the value of finance. If I do not do anything about it, I am going to hit a wall very soon." He had not looked into it before simply because he did not like numbers.
Does that story sound familiar?
As business owners, money should be your priority because you are ultimately responsible for your company's financial health. Growth requires cash, and cash needs to be managed. Nancy and Chris from Mango Tango Asia highlight its importance in this video:
There are 4 basic steps you should be taking:
1) Hire a Finance Manager
1) Maintain a cash-flow forecast file
2) Prepare an annual budget file
3) Look at the P&L file at least every quarter
If you want to properly run your business, allocate the right resources, control costs, make informed decisions, and plan for future expansion, then you need to integrate financial management in your skill set.
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Let me open this up for you. Business owners need to develop, and as they do, so do their staff.
You may have heard some say: “What if we train our staff and they leave?" or “What if we don’t train them, and they stay?"
Indeed, what if your staff stay while they lack the skills to perform their job to the best of their abilities, because, since you are afraid they quit, you have decided that they should not be trained?
I have met many business owners claiming that they had stopped providing training to their staff because they were leaving the company afterward. Interestingly, I never had that issue in 18 years running businesses. Of course, I had to deal with staff resignations, not because I was offering training courses, but because, one way or another, I had ceased caring about them.
To train the staff or not to train the staff, that is not the question. The real question is: To show leadership or not to show leadership?
If you practice a sport, you easily understand that you need to put a certain amount of training in order to get better at it. The same principle applies at work. Competence is a basic human need. As a leader, you are responsible to develop your people's skills so they keep on progressing.
Here are 5 easy-to-implement suggestions to create a learning environment:
Training is not a cost, it is an investment.
PS: If you understand the importance of investing in your staff, and would like guidance, book a free coaching session with me on the calendar.