The Square Of Communication

The right person: Go to the person whom you have an issue with instead of telling him everybody else. Be assertive: explaining to someone what is acceptable in your world vs. what is not. And why.

The right time:
-    Is it the right time to talk?
-    Is the other person in listening mode now?
-    How long is it going to take? Do we have enough time?


The right place:
-    Is it too busy or noisy?
-    Where should we have the conversation?
-    F2F or online?
-    Is it private enough?

The right agenda:
-    What do we want to talk about?
-    What do I want to address? What does the other person want to say?


The right way:
-    Should we do F2F, email, phone or via a 3rd person?
-    Do we have the right set of mind?


Source: The Chimp Paradox, Dr. Steve Peters


The Forces of Change

Force #1 – Pre-contemplation
When people give themselves plenty of reasons not to change, weighting things down, feeling hopeless, not being able to see the way out.

You cannot help here. They have to figure it out by themselves. Best thing you can do: Lead by example. 


Force #2 – Contemplation
When people can see light at the end of the funnel. They start balancing things out. But they can stay there forever. 
This is a swift spot for leaders, as you can help reach the next stage. Ask the question: When will you know that you are ready?

Force #3 – Preparation
People are ready to change but they have not started yet. You can help them design a plan of actions.


Force #4 – Action
This is the hard-work, getting-out-of-the-comfort-zone phase, where people need self-regulation. It requires a lot of efforts.

Don't expect them to change all at once. Instead, encourage a step-by step approach, one small step after the other, until they have accumulated so many steps that change has occurred. 

Motivate and make people accountable for themselves.


Force #5 – Maintenance
Confidence is high, motivation is high, change has become a habit (with some holes here and there). Check-in from time-to-time. Move to the next issue. 


The Reverse Schedule

  1. Start by dreaming big: define your BHAG (Big Hairy Audacious Goal), 20 to 25 years from now. Don’t limit yourself. "What legacy would I like to leave behind ?"

  2. Set up a 3 to 5-year from now intermediate objective that is a key milestone on your road to your BHAG. “If I want to be over there in 20 to 25 years, where do I need to be in 3 to 5 years?

  3. Determine your objectives at the end of the year 1 based on this intermediate goal. “To achieve my 3-5 year goal, what do I need to accomplish in 1 year?”.  

  4. Breakdown the year 1 objectives into quarterly then monthly goals. Each one is a practical step towards your BHAG. 

the reverse schedule.jpg

3 Techniques To Relieve Stress

I don't know about you but stress can ruin my days. Entrepreneurship is like a roller-coaster of emotions, and stress is familiar to entrepreneurs.  

I've been using 3 techniques to help me relieve it and switch my brain's attention to better places. There are hundreds of others but those techniques work for me and that's the most important. 

Warning: this video could make you dance! 

The 4 HR Questions

One of the roles of an entrepreneur is to make people work together to the best of their abilities and beyond.


It's therefore critical that you know each member of your team very well. Use your people for what they excel at. Make sure they are happy and engaged. 


Here are 4 questions to help you. A No or Not sure to any one of them would show that something is wrong. In that case, I'd strongly suggest looking deeper into the issue.


The Perfect Day Exercise

Perfection doesn't exist but it doesn't mean you cannot move towards it. Here's an exercise that will help you design a plan to increase your efficiency (provided that you deliver upon the plan of course). 


  1. Visualize your perfect workday (it's OK to dream a little)

  2. How does it look like? Write it down like a schedule, hour by hour, minute by minute if you can. e.g. What time would you wake up? What type of work would you do? Would it be the same/different from what you are doing right now? How much time would you be spending with family and friends, learning or commuting? Etc. 

  3. Compare your perfect day to a regular day. What are the differences?

  4. What stop you from living that perfect day? Be honest with yourself. 

  5. What is your plan to bridge the gap? Write it down in sequence: Step 1, step 2, step 3, etc. Don't forget to allocate a deadline for each step. 

  6. Proceed. Get a mentor or hire a coach to make you accountable for your actions

Rock Balancing

4 Tips To Use Zoom Better

Are you working for home and feeling Zoom fatigue?

Entrepreneurship is a tough journey. Remote meetings can increase the pressure. E.g. How to manage a business remotely, using virtual meeting tools? 

I can help you address the issue. Let me give you 4 tips to use Zoom better:

  1. 1. Hide your self-view

  2. 2. Don't do anything else at the same time

  3. 3. Relax between meetings

  4. 4. Look at the camera

The Knowledge Worker

You cannot have 1 without the other 2. 


When either learning or enjoyment is ignored, performance will suffer. If performance is pushed too much, learning and enjoyment decrease.


Knowledge is the most powerful resource any worker has. Performance is something you do that brings a change in the external world. Learning is a change that takes place within you. 


Rather than focusing on performance only (e.g. how much did you sell today?), focus on learning to enhance performance (e.g. What did you learn from your customers today? What are the reasons behind not being able to close deals today?). 


Source:  The Inner Game of Work

The Work Triangle

How To Ask For Help

Are you one of these entrepreneurs having difficulty to ask for help? Rest assured, you're not the only one. Asking for help can seem daunting at times.


Why is it so difficult to ask for help?


The primary reason is fear: of the unknown above all else, but also fear of rejection, fear of being vulnerable, fear of losing control or being weak (when the ego gets on the way).


Another reason is what psychologists call the illusion of transparency: the mistaken belief that our feelings, thoughts, and needs are obvious to other people. Human beings are very bad at articulating their needs. 


Support Group Session

Here are 4 simple tips to be better at asking for help:


  • Be concise and specific. Asking for and offering help can only be productive under one crucial condition: clear communication.

  • Don’t apologize for asking for help. No one gets excited about a task that the asker feels the need to apologize for.

  • Make it personal, not transactional. Don’t ask for help over email or text. Try to speak face to face or call.

  • Follow up with results. Beyond expressing your gratitude, you should follow up with the helper to share the tangible results of their aid.

Source: Psychology Today

How To Survive An Economic Recession

What concrete actions can you take to limit the impact on your business activity at a time of economic recession? 

"In the middle of every difficulty, lies opportunity" (A. Einstein). Now more than ever is the time to get your head of daily operations - extinguishing fires - and think post-crisis. 

What you do no or don't do today will impact you later.